
TRACK YOUR PACKAGE
Click on either of the links below to track your Doctor Foster's Essentials Order.
USPS Package Tracking Fedex Package Tracking
General info: We ship generally within 1 to 2 business days after receiving your order. We do not process or ship orders on Saturday or Sunday. Typically, all orders placed by 5 AM Pacific Time (8 AM Eastern Time) will be shipped that day. Orders placed after this time will be shipped the next business day. Orders placed after 5 AM Pacific Time on Friday will be shipped on the following Monday if it is not a nationally recognized holiday. At the end of the day, on the day your order is shipped out, we receive tracking information and an email with the tracking information is sent. To ensure you receive your tracking email, please make sure to set email and spam filters to allow emails from drfostersessentials.com.
All merchandise is shipped to our customers in the United States via US Priority Mail or Fedex Ground Delivery (Fedex Ground delivery is NOT express mail, air mail or overnight mail.) Please note that Ground Delivery carrier (Fedex) cannot deliver to a PO Box. After we ship, Priority Mail is usually delivered in 1 to 3 days, depending on the shipping destination and its distance from California. Fedex Ground Delivery usually takes from 1 to 6 days after we ship depending on shipping destination. The closer the destination is to California, the sooner the order will arrive.
For orders under 3 pounds, Priority Mail is usually the least expensive shipping option. For heavier orders, Fedex Ground is usually the least expensive.
Shipping charges are approximate. You may be slightly undercharged or overcharged. It all evens out in the end. We have additional shipping charges we must pay that are never passed on to the customer. Therefore, we will not credit you back 25 cents if you feel you've been slightly overcharged for shipping. It is a waste of company time and resources. We reserve the right to refuse service to anyone at any time for any reason.
Holidays and Closures: The Post Office is closed on nationally recognized holidays, therefore, we cannot ship Priority Mail on these days. This includes New Year's Day, Martin Luther King Jr.'s birthday, President's Day, Memorial Day, 4th of July, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, and Christmas Day. We are usually closed a few days before Christmas until after New Year's Day and we do not ship orders during this time. Normally we notify our customers about a month in advance before this time so that they can place their orders and have them shipped before we close for the Christmas vacation.
International shipping: Please understand that no orders can be sent internationally at this time. Each country has different laws regarding which herbs can be imported and we cannot risk violating international law. We're very sorry about this and we cannot change it at this time.